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Event Details

    "Embarrassment, Entitlement, and Power: The 3 Trolls under the Bridge in Workplace Disputes" presented by Carol Bowser, Conflict Management Strategies

    Date: May 26, 2011, 8:30am – 11:30am
    Location:
    WWU Campus | Chan Shun Pavilion, Room 154

    Price:
    $40 for Non-Member / $30 for BMHRMA Member / $30/person Group Price (3 or more from the same organization). RSVP will be required
    Event Type:
    Conference
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    Carol Bowser wow'd nearly 100 participants last year when she presented "Dealing with the Difficult, Really Difficult, & Just Plain Ugly:  Tactics to De-escalate, Validate, Navigate & Problem Solve."  Join us this Spring, as Carol presents "Issues of Embarrassment, Entitlement, and Power" which are always present in employment disputes - from the employer, employee and sometimes from management.  Embarrassment, Entitlement, and Power are visible in high levels of emotion, conflict that never gets resolved, poor performance, and high levels of turnover.  Spend a fun morning with Carol Bowser and learn how to recognize each of these  “trolls” and what you can do to slay them. /files/Carol Bowser REGISTRATION & Information.pdf.pdf

    As a result of attending you will

    • Recognize how Embarrassment, Entitlement, and Power feed workplace conflict.
    • Assess whether YOU are helping or hurting your credibility in how workplace issues are addressed.
    • Walk away with 3 skills to implement that will Empower YOU to slay these ugly Trolls.